TOWN OF CHAUTAUQUA
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TAX COLLECTORS

Rebecca Luba & Jessica Emhardt

Phone: 716-753-7342 Opt. 1 
[email protected]
**Payment Method Disclaimer**
​
Due to the increasing risk of check washing, fraud, mail theft, and other mailing issues, our preferred payment methods are online payments, ACH/electronic payments, or in-person payments. We strongly encourage these options to help ensure your payment is secure and received promptly.
IMPORTANT POSTAL SERVICE UPDATE!!  
The Town was made aware of modifications that the US Postal Service is making to postmark stamps. Starting in January 2026, a new rule will be put into place that the postmark will reflect the date an envelope is first processed by an automated USPS sorting machine, potentially days after it was dropped off – not the actual drop-off date. This could lead to late fees and penalties for anyone mailing time-sensitive documents such as tax returns or bill payments.
​This includes your property & School taxes!!
Real Property Tax Law requires that we use the Postmark date to determine if a payment was mailed timely. They are recommending that time-sensitive mail should be mailed at least several days before the deadline. People can also go inside their local post office and ask for a hand-stamped "manual postmark" on the date or use certified mail.
Residents can also come into our office during collection hours, use our drop box, or pay online.
This is a massive change that will catch many by surprise when they find that they are now late and have to pay late fees. If you are mailing your tax payment, we recommend doing so at least a week before the due date.


Chautauqua Lake Central School  
2026-2027 Tax Collection Information
​

NEW TAX COLLECTION HOURS:
Monday - Wednesday 9:00 AM - Noon and 1:00 PM - 4:00 PM
Thursday 9:00 AM - Noon and 1:00 PM - 5:00 PM
Closed Fridays & Legal Holidays
Collection Schedule & Penalties
   September 1 - September 30           0% penalty free period
       October 1 - October 31                    2% penalty added to base
       November 1 - November 6              3% penalty added to base
November 7 - November 20          PAID TO THE COUNTY 
After November 20th, unpaid balances will incur additional 7% fee
and will be relevied to the 2027 County-Town property Tax bill. 
ACCEPTABLE PAYMENT METHODS
In-Person Payments:
  • Taxes can be paid in person at the local municipal clerk's office: 
Town of Chautauqua Clerk's office, 2 Academy St. Mayville, NY 14757​
(New Collection Hours stated above)
  • After-Hours Drop Box: Labeled Town of Chautauqua - Located outside the Town Building (No Cash)
Deposits made after 4 PM will be processed on the next business day. Please include entire bill for a stamped receipt to be mailed.
Mailed Payments:
Mailed-in check payments MUST be sent to the district's lockbox processing facility​
  • Address: School Tax Collector, Chautauqua Lake Central School, PO Box 3354 Buffalo, NY 14240-3354
  • Important: Payments are validated by the official US Postal Service postmark date stamped on the envelope. 
(See the postal updates above)
Online Payments:  
Visit www.infotaxonline.com to process electronic payments by credit card or E-check. Processing fees apply.
GENERAL TAX INFORMATION
PROPERTY TAX LAW
Per NYS Tax Law, Tax Receiver cannot waive penalties on real estate taxes after the due date for any reason.
A Property owner is not relieved of the responsibility for payment of taxes or interest prescribed by law despite failure to receive a notice of such taxes due. (Real Property Tax Law §922)


IMPORTANT REMINDERS
  • A valid USPS postmark determines the payment date for mailed payments. 
  • Metered mail and foreign postmarks are not acceptable as date received. 
  • USPS UPDATE: Postmarks will reflect the date an envelope is first processed by an automated USPS sorting machine, potentially days after it was dropped off- not the actual drop off date. Time sensitive mail should be mailed several days before deadline. You may go inside post office and ask for a hand stamped “manual postmark”. 
  • Online bill payments do not have a United States postmark. Payments may be subject to penalties if received after the due date. The date the payment is received is used for processing. 
  • Please include phone number on check. 
  • Incorrect Amounts: Checks with incorrect amounts or writing errors will be returned unprocessed and may be subject to penalties. 
  • Receipts: Paper receipts are no longer mailed automatically. Receipts can be obtained by request (please enclose a self-addressed stamped envelope with payment) or online at infotaxonline.com.   
  • Escrow Accounts: Homeowners with escrow accounts must forward this bill to their bank immediately or contact their escrow company. 
  • Address Changes: Report any changes to your billing address to your local assessor promptly. 
  • STAR Program: Exemption updates must be filed directly with the New York State Department of Taxation.​
​EXEMPTIONS:   If property is your primary residence, and you are a senior citizen, person with physical disability and/or veteran, you may be
entitled to a partial exemption from property taxes.  Eligible homeowners have until March 1st to apply for such exemptions.
For further information please call or write the assessor’s office at Town of Chautauqua, Community Municipal Bldg. 2 Academy St.  Mayville, NY 14757; (716) 753‑7342 Option 7. 
2026 Tentative Assessment Roll
TAX INFORMATION & RECEIPTS/CERTIFICATIONS
2026 COUNTY PROPERTY TOWN TAX 
​2026/2027 Chautauqua Lake Central School Tax
HELPFUL INFORMATION:
Town of Chautauqua property/County tax collection: January - April 
Chautauqua Lake Central School tax collection: September - November 
Village of Mayville resident- Village tax collection Collected: June - August

Delinquent and past due taxes, must be paid at the Chautauqua County Tax Department @ 3 N. Erie St. Mayville - 716-753-4221
TOWN OF CHAUTAUQUA  - CHAUTAUQUA COUNTY, NY ~ 2 ACADEMY STREET, MAYVILLE NY 14757 
PHONE: 716-753-7342     FAX: 716-753-5239
  • Home
  • Notices & Information
    • Legals & Notices
    • Info/Announcements
  • Town Departments
    • Assessor
    • Code & Zoning
    • Dog Control
    • Highway
    • Sewer & Water
    • Tax Collector
    • Town Clerk
    • Town Court
  • Town Projects
    • Comprehensive Plan
    • Culvert Assessment Project
    • Drinking Water Source Protection Plan
    • Invasive Species Control Project
    • Lake Cleanup
    • PUD- Sunset View
    • Roadside Swales Stabilization Project
    • Sewer District 1 North Extension
    • Water District 1 Extension
    • Water District 2 Supply & Extension
    • Water District 5- New District
  • Contacts
  • Lake Health
  • Meeting the Needs of Our Community/Helping Hands